Terms of service

These Terms of Service apply to all website browsing behaviors, platform usage, and product purchase transactions conducted on the official Nestloy website.

Nestloy is owned and operated by Dongguan Zhu Huibin Technology Co., Ltd.

Accessing, browsing, and purchasing our home green plant and home lifestyle products means you fully acknowledge and agree to abide by these service rules as well as all applicable local commercial laws and consumer regulations. Throughout these terms, "we", "us", and "our" refer to Dongguan Zhu Huibin Technology Co., Ltd.

1. Platform Usage Rules

All users shall utilize this official store platform for legitimate personal shopping and home decoration reference purposes only. We reserve the right to adjust and update product inventory status, item description content, decorative parameter details, and commodity pricing rules at any time before official order confirmation and fulfillment, without prior notice.

2. Order Regulations & Payment Rules

Submitting a checkout order on our platform constitutes a formal purchase intention for Nestloy home green plant decorations and matching home accessories.

  • A valid binding sales agreement is only formed after our system officially confirms the order and arranges warehouse fulfillment.

  • We retain the right to restrict or cancel any order reasonably suspected of abnormal pricing errors, fraudulent transactions, abnormal order behaviors, or out-of-stock inventory issues. In such cases, we will issue timely notifications and complete full refunds for affected orders.

3. Product Description & Presentation Statement

We devote ourselves to shooting and displaying real product images, restoring the true color, size, shape, and decorative effect of each home green plant product to present accurate item information for customers.

  • Please kindly note that subtle visual differences may exist in color tone, texture, and display effect due to different device screen resolutions, personal display settings, and indoor lighting environments.

  • Such minor deviations do not belong to product quality problems.

4. Liability & Consumer Rights Protection

No clause in these Terms of Service shall invalidate or restrict the statutory consumer rights and legal remedies enjoyed by users under local mandatory laws. All legally non-excludable consumer protection provisions shall always prevail and be fully respected and implemented.

Contact Information

If you have any questions, suggestions, or disputes regarding these Terms of Service, platform usage rules, or product transaction services, please contact our official customer service team:

  • Brand Name: Nestloy

  • Legal Company Name: Dongguan Zhu Huibin Technology Co., Ltd.

  • Registered Business Address: Room 302, No.5, Lane 1, Chanshou Lane, Qiantou, Dongcheng Sub‑district, Dongguan City, Guangdong Province, China

  • Official Service Email: service@nestloy.com