Contact information

OFFICIAL COMPANY INFORMATION
Dongguan Zhu Huibin Technology Co., Ltd.
Nestloy is owned and operated by Dongguan Zhu Huibin Technology Co., Ltd. Registered Address: Room 302, No.5, Lane 1, Chanshou Lane, Qiantou, Dongcheng Sub‑district, Dongguan City, Guangdong Province, China.

CONTACT NESTLOY
How May We Assist You?
Got questions about our home green‑plant goods, orders, shipment, returns, refunds, payments or privacy concerns? Our support team is ready to offer help for your home decor needs.

CUSTOMER SUPPORT
service@nestloy.com
Email is our preferred channel for inquiries related to home green‑plant products, orders and store services.

Regarding Your Placed Orders
When reaching out, kindly provide your order number and the checkout email address. This allows us to pull up your order quickly and deliver timely replies for your home plant purchases.

Damaged, Defective or Mis‑Shipped Plant Items
If your received home green‑plant products arrive damaged, flawed or do not match your order, please share a short problem description together with clear photos or videos covering items, packaging and shipping label where applicable.

Return Inquiries
Do not send back any merchandise without prior notice. Our staff will assess your request and send out proper return guidance plus the valid return address for your home decor items.

Our Reply Timeline
We strive to answer all customer messages within 1‑2 business days. Cases involving logistics carriers, payment processors, refunds or privacy‑related requests may need extra processing time.

BUSINESS INFORMATION
Company: Dongguan Zhu Huibin Technology Co., Ltd.
Brand: Nestloy
Address: Room 302, No.5, Lane 1, Chanshou Lane, Qiantou, Dongcheng Sub‑district, Dongguan City, Guangdong Province, China
Email: service@nestloy.com